By TJ Walker, Public Speaking Coach
Winning Communication Skills for Telephone, Conference Calls
Course description
Learn to develop winning communication skills for telephone and conference calls with TJ Walker; a #1 Best Selling author in the communications training industry.
Learning Objectives: 1. Dramatically increase the effectiveness of your conference calls 2. Conduct every call with a purpose and outcome 3. Discover the secrets to getting what you want out of your conference calls
Telephone skills in the workplace are essential for business success. Conference calls, client updates, Skype/Zoom video/meetings, and even job interviews are all conducted through the help of telephones and smartphones. In a digital era filled with endless emails and social media posts, the live human voice remains a singular power. Are you and members of your team using the telephone for maximum business success? Do you have Baby Boomers in your organization who are afraid of Skype video and Apple FaceTime and are slow to text clients and customers who may be Millennials? Do you have Millennials on your team who don't realize that Baby Boomers expect their calls answered and their voicemails returned? This course is for anyone on your team who uses a telephone and for everyone who wants to increase their communications and business successes with customers, clients, prospects, colleagues, investors, and bosses.
Related Skills
Course overview - 27
Promo Winning Communication Skills for Telephone, Conference Calls
Quick Wins! Do THIS To Look and Sound Great on Skype Phone Calls
Never Confuse Personal Phone Use with Business Telephone Use Again
Why Your Phone is the Best Secret Business App Ever
Planning Your Successful Phone Environment
Final Preparation for Your Successful Phone Meetings
Making Sure Your Phone Passes Your Friend Test
Planning for Winning Conference Calls
Look Prime Time Ready for Your Video Calls
Placing Phone Calls Like the Consummate Professional
Always Knowing the Best Time to Call Clients and Prospects
Now You will Never Wake Up a Client in the Middle of the Night
Answering the Phone so Everybody Knows You are Ready for Business
No Such Thing As Answering The Phone Too Quickly These Days
Your Clients Will Never Think You are Screaming At Them Again
Knowing How to Sound Your Very Best - Every Time
The Right Way to Put Someone On Hold
Making Sure They Only Hear the Magic of Your Voice
Being a Professional to Every Generation, Regardless of Your Own Preferences
Voicemail That Soothes, Not Anger
Best Voicemail Messages for Success
Take 1, Take 2, Take 3 Until You Get It Right
Never Be Busy for Clients and Bosses Again
Making Your Phone Disappear At the Perfect Moments
Tit for Tat and Text for Text
Better Than the Best Hollywood Goodbyes
Conclusion - You Are Now a Master of the Telephone for Every Business Situation
Learners who have already enrolled in this course
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