Understanding Empathy
By Robin Hills, Emotional Intelligence Trainer
This course is for you
Discover ways of improving your relationships by using emotions effectively with empathy.
Empathy is the art of seeing the world as someone else sees it. When you have empathy, you can understand what a person is feeling in a given moment, and understand why their actions make sense to them. Empathy is a core component of emotional intelligence. It helps us to communicate our ideas in a way that makes sense to others, and it helps us understand others when they communicate with us. Empathy is one of the key building blocks of great social interactions. But how do you get empathy? How do you understand what someone else is feeling if that isn't happening automatically? How can you work with emotions more effectively? A lot is talked about regarding empathy, but there is very little practical support to help you to understand empathy and help you to develop your skills in empathy.
- Discover techniques to enhance and improve your empathy
- Recognise ways to use listening to grow your skills and build relationships
- Identify emotional responses in others that drive their behaviour
- Determine how your brain works with empathy and the intelligence in empathy
By completing this course, you will be able to understand and grow your empathy and build your confidence in developing your interpersonal skills.
Course overview - 19
Introduction to Understanding Empathy
Understanding Empathy - Learning Outcomes
The Definition of Empathy
The Intelligence in Empathy
The Basic Anatomy of the Brain
The Way the Brain Works
The Way the Brain Work with Thinking
The Way the Brain Works with Empathy
The Neuroscience of Empathy
Ways of Demonstating Empathy
The Messages in Non-Verbal Signals
Interpreting Some Non-Verbal Signals
The Three Types of Empathy
Some Difficulties in Interpreting Expression of Emotion
Empathetic, Active Listening
Understanding and Developing Empathy
Ways to Develop Empathy
Review of the Course Understanding Empathy
Practical Activity - Developing Empathy