Listening Skills: The Ultimate Workplace Soft Skills

By TJ Walker, Public Speaking Coach

4.5
Language: English

This course is for you

Learn the ultimate workplace soft skill, listening, from a world-class speaker, trainer, #1 bestseller, and communications expert TJ Walker.

Learning Objectives: 1. Listen with great attention 2. Retain information delivered from clients, colleagues, customers and bosses 3. Create better connections with everyone in the workplace

Listening Skills are the quiet soft skills sauce that can make or break a career. Have you ever had a client, customer, boss, or colleague have to repeat things to you several times? Or look at you as if they were not sure, you were understanding them, or even paying attention? The ultimate form of respect you can give anyone in the workplace is listening to them. Strong listening skills seem easy and commonplace, but they are rare in most workplaces. Communications expert TJ Walker will teach you step-by-step how to build, strengthen and master excellent listening skills in this course.

Course overview - 21

  • Quick Wins - The Cell Phone Secret to Good Listening Skills

  • Stacking the Listening Environment in Your Favor

  • The Telephone Listening Trap Will Never Catch You Again

  • Housekeeping Note Sometimes You should Turn OFF Your Listening Skills

  • Setting Just One Agenda Item Listening

  • It Is Incredibly Easy to See How Well You Are Listening - Test

  • It's Even Easier to Listen When You Do This…

  • Technology Will Eat Your Brain Unless You Do This

  • Using Your Most Effective Body Language Tool

  • The Best Listening Body Language From the Neck Down

  • Reading the Speaker's Body

  • Connecting At the Emotional Level with Your Colleague To Hear All

  • Mastering the Art of NOT Interrupting

  • Asking for Clarification Is A Great Form of Listening

  • Engaging in Conversation at Just the Right Time

  • Strong Listening Creates Strong Reactions From You

  • Honing Your Sense of Timing and Judgment to Make You a Great Listener

  • Using The Magic of Pen and Paper Tools to Your Advantage

  • Summarizing the Conversation Is Great for You and Your Colleague

  • The One-Page Email Memo Summary Aces the Listening Skills Test - Every Time!

  • Conclusion - Your New Reputation As a Great Listener!

Meet your instructor

TJ Walker
TJ WalkerPublic Speaking Coach
TJ Walker is the founder of Media Training Worldwide and has been conducting public speaking training workshops and seminars since 1984. Walker has trained Presidents of countries, Prime Ministers, Nobel Peace Prize winners, Super Bowl winners, U.S. Senators, Miss Universes and Members of Parliament. He is a world-class public speaker who teaches others to be confidently in public settings. LEARN TJ WALKER’S UNIQUE TECHNIQUES TO BECOME A GREAT SPEAKER IN A SHORT PERIOD OF TIME!