Listening Masterclass: The Power of Listening
By Davida Shensky, Career and Personal Development Strategy Coach
This course is for you
Did you know that there is a difference between hearing and listening? There is! Have you ever been told that you just don't listen? Most people have at some point in their life, so you probably have experienced it as well. But the problem is that good listening skills are not something we are born with. Nor are we taught it in school. They are habits that we create, starting in our childhood, that are carried with us throughout our adulthood. Your listening skill habits can impact every area of your life, including your personal relationships and your career. Being a good listener can earn you respect, appreciation and help you build stronger relationships in your social and business dealings. This course explains the ins and outs of what good listening skills consist of, why they are important and how you can improve them. The course helps you determine what type of listener you are, provides basic skills of listening, barriers to listening, listening habits, body language, and activities to improve listening habits. You will learn the importance of physical attributes, active listening, attitude, perception, bias, language barriers, key gestures, and even how to take good notes. If you have a child or work around children, this course also explains how you can use this information with helping to teach good listening habits to children. By the time you complete this course, whether taking it for personal or professional reasons, you will be know the direction you need to follow to improve your listening habits.
Course overview - 36
What are Good Listening Skills?
Pay Attention--Show that You're Listening
Show That You're Listening
Provide Feedback
Defer Judgment
Respond Appropriately
Difference Between Active and Passive Listening
What is Active Listening
What is Passive Listening?
How Non-verbal Cues Are a Part of Listening
Verbal Ques for Active Listening
Difference Between Active And Passive Listening
Difference Between Listening and Hearing
Reasons We Hear What We Want To Hear
Difference Between Listening and Hearing
We Only Hear What We Want to Hear
Are You Really Listening, or Just Waiting to Talk?
How to Really Listen to Someone
Ways to Improve Your Listening Skills
Demonstrate Your Listening Skills By Paraphrasing
Make Consistent Eye Contact
Ask Open Ended Questions
Show You’re A Good Listener By Nodding
Listen To Understand
Types of Listening
Appreciative Listening
Empathic Listening
Comprehensive Listening
Discerning Listening
Evaluative Listening
Benefits of Good Listening Skills
You Become a Better Student
You Become a Better Friend
People Will Perceive You as Intelligent and Perceptive
Help Your Public Speaking
Benefits of Listening